FAQ
We offer a 30-Money-Back Guarantee. If you're not satisfied with your order, please email us at customercare@apricusskincare.com and we refund you.
General
What makes Apricus better than other brands?
Apricus Skincare products are formulated based on feedback from Alex’s community of over 15,000 grooming enthusiasts. In other words, our products are formulated to address the modern man’s common skincare needs.
The typical drugstore products are designed by big corporations that cater to the masses. This usually leads to products with cheap chemical ingredients.
Apricus is made with the highest-grade ingredients in California, USA, and is free of harmful sulfates and parabens.
Who is this not for?
If you have sensitive, acne-prone skin or nut allergies, we do not suggest using the exfoliating scrub.Please consult a dermatologist if you have inflammatory skin conditions like eczema, psoriasis, or rosacea.
Are Apricus products scented?
Our products are naturally scented with peppermint oil.
Are Apricus products oil-free?
No, these products are not oil-free. They contain essential oils that promote healthy, hydrated skin.
Are any of your products tested on animals?
Absolutely not. Apricus is 100% cruelty-free.
What is the expiry date?
The shelf life is typically 2 years for unopened products, and 1 year after opening.
Do these products contain any harmful sulfates and parabens?
No, these products do not contain any harmful sulfates or parabens.
Where are these products made?
All Apricus Skincare products are made in California, USA.
What are the ingredients in the face wash?
Water/Aqua/Eau, Sodium Cocoyl Isethionate, Cocamidopropyl Hydroxysultaine, Cocamidopropyl Betaine, Sodium Methyl Cocoyl Taurate, PEG-7 Glyceryl Cocoate, Acrylates Copolymer, Glycol Distearate, Glycerin, Simmondsia Chinensis (Jojoba) Seed Oil, Cucumis Sativus (Cucumber) Fruit Extract, Calendula Officinalis Flower Extract, Sodium Hyaluronate, Aloe Barbadensis Leaf Juice, Panthenol, Tocopheryl Acetate, Chamomilla Recutita (Matricaria) Flower Extract, Sodium Lauroyl Sarcosinate, Guar Hydroxypropyltrimonium Chloride, Polyquaternium-7, Disodium EDTA, Decylene Glycol, Caprylyl Glycol, Citric Acid, Mentha Piperita (Peppermint) Oil, Phenoxyethanol
What are the ingredients in the exfoliant?
Glycine Soja (Soybean) Oil, Glycerin, Cetearyl Alcohol, Isopropyl Palmitate, Pumice, Glyceryl Stearate, Prunus Amygdalus Dulcis (Sweet Almond) Oil, PEG-100 Stearate, Stearic Acid, Aloe Barbadensis Leaf Juice, Helianthus Annuus (Sunflower) Seed Oil, Simmondsia Chinensis (Jojoba) Seed Oil, Saccharum Officinarum (Sugar Cane) Extract, Camellia Oleifera Leaf Extract, Chamomilla Recutita (Matricaria) Flower Extract, Citrus Aurantium Dulcis (Orange) Fruit Extract, Citrus Limon (Lemon) Fruit Extract, Pyrus Malus (Apple) Fruit Extract, Camellia Sinensis Leaf Extract, Carbomer, Mentha Piperita (Peppermint) Oil, Disodium EDTA, Ethylhexylglycerin, Decylene Glycol, Caprylyl Glycol, Sodium Hydroxide, Phenoxyethanol
What are the ingredients in the moisturizer?
Water/Aqua/Eau, Ethylhexyl Palmitate, Dicaprylyl Carbonate, Glycerin, Diisopropyl Adipate, Glycol Palmitate, Adipic Acid/Neopentyl Glycol Crosspolymer, Dimethicone, Glyceryl Stearate, Methyl Gluceth-20, Sodium Hyaluronate, Persea Gratissima (Avocado) Oil, Cucumis Sativus (Cucumber) Fruit Extract, Acetyl Tetrapeptide-5, Tocopheryl Acetate, Chamomilla Recutita (Matricaria) Flower Extract, Tripeptide-10 Citrulline, Tripeptide-1, Hydrolyzed Wheat Protein, Hydrolyzed Soy Protein, Camellia, Oleifera Leaf Extract, Calendula, Officinalis Flower Extract, Pseudoalteromonas Ferment Extract, Behentrimonium Chloride, Polyquaternium-37, Cetearyl, Glucoside, Cetearyl Alcohol, Butylene Glycol, Allantoin, Lecithin, Caprylyl Glycol, Mentha Piperita (Peppermint) Oil, Ethylhexylglycerin, Hexylene Glycol, VP/VA Copolymer, Hydroxypropyl Methylcellulose,Amodimethicone , Sodium,Hydroxide, Triethanolamine,Xanthan Gum, Carbomer,Hydroxyacetophenone, Phenoxyethanol
Routine
How long do Apricus products last?
If you are following the suggested usage directions, you can expect each product to last you up to 2 months.
Does the moisturizer contain SPF?
No, these products do not have UV protection. You should still apply sunscreen after using these products.
“I used the Apricus Proficiency Set for a week and my skin hasn’t gotten any better”?
Maintaining a consistent skincare routine is the best way to prevent acne breakouts. Please use the proficiency set for 3-4 weeks (following correct usage directions). If you are unsatisfied after this time, please send us a message at customercare@apricusskincare.com.
Which skincare products have anti-aging benefits?
Our exfoliant and face moisturizer are formulated with essential oils that promote, healthy, younger-looking skin.
Where do I incorporate shaving into my skincare routine?
Use your face wash and exfoliate before shaving. Then pat your face with a warm towel to prepare your face for shaving. After shaving, use the face moisturizer to seal in your aftershave lotion.
Do these products prevent acne breakouts?
Having a consistent skincare routine and a healthy diet is the best way to reduce acne breakouts. The proficiency series comes with everything you need to start your own first-class skincare routine.
How often should I use these products?
We recommend using the face wash and moisturizer twice a day, and the exfoliant 3 times a week.
What does an exfoliator do?
The Apricus exfoliating scrub helps you remove dead skin cells, unclog pores, and fade acne scars. If you have sensitive skin, only use this product 1-2 times a week until your skin adjusts.
Orders
Do you ship worldwide?
We ship to all countries except:
Russia, India, Pakistan, Bangladesh, Cambodia, Malaysia, Spain, Russia, Mauritius, Israel, Kuwait, Qatar, Fiji, Mainland China, Somalia, Iraq, Afghanistan, Armenia, Yemen, Morocco, and Indonesia.
Do you offer a subscription?
Yes! If you subscribe, you will receive 20% off and free shipping (within the US). That’s less than a dollar a day for brighter, clear skin!
I subscribed to your products, how often will I receive them?
Each product contains a 2-month supply, therefore your products will arrive once every 2 months.
Why should I sign up for a subscription?
Never need to worry about running out of skincare again! You will receive the products right to your doorstep so you can maintain your consistent skincare routine without worrying about restocking.
Will I receive a discount if I sign up for a subscription?
Yes! We offer 20% discounts for each of our product subscriptions; See each product page for more details on specific pricing.
How do I modify my subscription?
You will get an email containing a link from recharge (our subscription service partner) to manage your subscription after purchase. You can also create an account to access this information. You can cancel, skip a cycle or pause the subscription within the dashboard anytime — hassle-free! If you have any issues canceling your subscription contact customercare@apricusskincare.com.
Where is it going to be shipped from?
All shipments are sent from California, USA.
Returns And Exchanges
What is your returns policy?
We have a 30-day return policy on all first-time subscription orders and one-time orders. You can submit a return request by reaching out to our customer experience team at customercare@apricusskincare.com
Unfortunately, we cannot accept returns on gift cards. For subscription orders, we can only accept returns on the first purchase, not on subsequent re-bills. You are always able to change or cancel your subscription by logging into your account or by emailing our team at customercare@apricusskincare.com.
What if I purchase your products and decide they aren’t for me?
If you’re not satisfied with your order, email us at customercare@apricusskincare.com.